Covered Entities and Business Associates should formally educate and train their workforce at least once a year, and when the practice changes its policies or procedures. It is particularly important that your staff be trained on how to respond to security incidents or an unauthorized disclosure of protected health information (PHI).
You need your staff to adhere to your security policies and procedures, understand their roles, and the potential consequences of not adhering to them. Your staff may need focused training to develop the requisite skills to perform the steps required.
While all organizations are different, speaking with a compliance expert is the best way to ensure that you get the right answer for your organization.
Our office hours are between 9am and 5pm EST Mon-Fri. To speak with a Compliance Officer, call (813) 704-0448.